Frequently Asked Questions

Q: Can I order directly from Beanpod Candles rather than buying from a retail store?A: No. Soy Basics is a wholesaler of Beanpod Candles and sells only to independent retail gift stores with physical store locations and not directly to consumers. Please visit the store locator for a retail store in your area.

Q: Do soy wax candles have as much fragrance?A: Yes! Soy wax candles can actually accommodate more fragrance on a by-weight basis than paraffin-based candles (10% vs. 6%)

Q: Are all soy wax candles the same?
A: No. Many of the so-called "soy" candles on today's market are actually a blend containing soy wax and paraffin wax. Soy Basics does not blend paraffin wax into their candles.
   
Q: Why don't you offer pillar candles made of soy?
A: Soy wax is softer than paraffin, which is one of the reasons you won't find pillar candles made of 100% soy wax. In addition, votive candles made from soy wax need to be burned in a tight-fitting container for maximum fragrance and burn time.

Q: Are there special care instructions for soy wax candles?A: There are a few simple steps for getting the maximum enjoyment from your Beanpod Candles. The wick doesn’t burn completely and needs to be trimmed before relighting to be 1/4 to 3/8 of an inch in length. This will minimize soot and remove any mushrooming of the wick left by the previous burn.

When lighting a soy candle for the first time, allow the wax to pool all the way to the sides of the container. (Pooling is simply defined as melted wax. The initial burn of any candle should last as long as it takes for the melted wax to reach all the way to the edges of the jar .) This will give you maximum fragrance and minimize the wax remaining along the sides of the container. If you don't allow the wax to pool on the first burn of your soy wax candle (or any candle), you may get "tunneling.” This means the wax simply burns down the center of the candle, leaving wax on the side of the jar.

Q: How are Soy Basics candles made?A: Soy Basics incorporates two unique, proprietary methods in the development of our soy wax candles: the Cleanburn technology and the TEMPACURE which is our patent-pending process.

Soy Basics TEMPACURE method ensures vibrant colors and extraordinary fragrances. 

Q: Where are Soy Basics candles produced?A: We proudly pour our candles in New Hampton, Iowa, the nation's heartland of soybean growers. The quality of our candles reflects the strong Midwestern ethics of a community of less than 5,000 residents.

Q: Are Soy Basics candles becoming more popular?A: Yes. Soy Basics has become the 2nd best-selling candle line in the gift industry, according to GiftBeat, a U.S. gift industry tracker.